Support Engineer

Skills Required:
Technical:
• Excellent written and oral communication skills
• Basic knowledge of web applications
• Basic technical knowledge would be a plus

Soft Skills:
• Decision making
• Problem solving
• Proactive
• Fast-learner

Roles & Responsibilities:
• Establish and maintain good rapport with clients
• Communication with clients mostly via email in response to their queries.
• Communicate issues/bugs reported by clients to developers and follow up and revert the
same on resolution.
• Should have a strong understanding of the support projects and its user flow and various
functionalities.
• Work in tandem with project managers and developers and the testing team

Experience: 1+ year

Please mention the Job Title in the subject line and the following details in the body of the email along with updated resume to “hr@cied.in”
1. Total years of experience
2. Notice Period
3. Current CTC
4. Expected CTC

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